The quick version
Four rules to remember.
01 · Match
Use the correct charger
Use the supplied charger or a manufacturer-approved replacement for the exact product.
02 · Clear
Charge in a safe place
Choose a dry, ventilated area and a hard, non-flammable surface away from exits and soft furnishings.
03 · Stop
Act on warning signs
Swelling, excessive heat, leaks, unusual smells, noises or smoke mean stop immediately.
04 · Recycle
Never put batteries in a bin
Keep batteries and battery-powered products out of household rubbish, recycling and hard waste.
Emergency warning
Smoking or on fire? Get out and call 000.
- Evacuate immediately and close doors behind you if it is safe.
- Call Triple Zero (000) from a safe location.
- Do not inhale smoke or fumes and do not re-enter the building.
- Lithium-ion batteries can reignite after visible flames stop.
Safe charging
Give charging your attention.
- Read and follow the product manual.
- Let the battery cool after use before recharging.
- Charge on concrete, ceramic, steel or another hard, non-flammable surface.
- Keep it away from beds, sofas, carpet, paper, curtains and other flammable materials.
- Do not charge in a bedroom, near an exit, while asleep or while away from home.
- Disconnect the product when it is fully charged.
- Never use a damaged charger, cable or connector.
- Do not use an unrelated charger simply because the plug fits.
- Keep a working smoke alarm near regular charging areas.
Safe storage
Cool, dry and protected.
- Store products and batteries away from direct sun, moisture and heat.
- Do not leave them in a parked vehicle or hot enclosed shed.
- Keep them away from children and pets.
- Keep removable batteries away from keys, coins and other metal objects.
- Protect batteries from impact, crushing and water.
- Do not open, puncture, modify or attempt to repair a battery.
- Use the protective contact cover supplied with a Mirel Core Battery when it is stored without a module.
- Check the product manual for model-specific storage instructions.
Stop immediately
Know the warning signs.
Bulging or blistering
Cracks, dents, punctures or crushing
Fluid, residue or corrosion
Water, fire or severe impact
Unusual heat, odour or discolouration
Hissing, popping, crackling, fumes or smoke
Never touch a swollen or ruptured battery with bare hands. Stop using and charging the product, keep people away and contact Mirel for guidance if it can be done safely.
Recycle responsibly
Keep batteries out of every household bin.
Batteries can start fires in bins, trucks and recycling facilities. Use the right drop-off option for the battery’s condition.
Undamaged removable battery
Cover exposed terminals or connectors with clear, non-conductive tape without hiding the label. Take it to a suitable battery recycling point.
Battery built into a product
Do not dismantle it. Take the complete product to a facility that accepts embedded batteries or e-waste.
Damaged, swollen or hot battery
Do not place it in a public collection bin and do not post it. Contact your council, Community Recycling Centre or hazardous-waste service for instructions.
Flying with batteries
Power banks belong in carry-on.
Spare batteries and power banks must stay in carry-on baggage with terminals protected from short circuits. Devices with installed batteries must be switched off and protected from damage or accidental activation.
Airline approval is required for 100-160 Wh batteries. Batteries over 160 Wh are generally prohibited in passenger baggage, apart from limited exceptions. Always check your airline before travel.
Check CASA Pack Right →Returns with batteries
Contact us before sending.
Do not post a damaged, swollen, leaking, recalled or overheating battery product. Australia Post prohibits damaged, recalled and non-conforming lithium batteries and devices from its network.
Email hello@mirel.com.au and wait for instructions. We will respond within 24 hours at the latest.
Trusted guidance
Australian safety sources.
This page combines Mirel manual guidance with current Australian consumer, fire, recycling and transport advice. Product-specific instructions in your manual still apply.
Need product-specific help?
Check the manual, then ask Mirel.
Visit Manuals & Support or email hello@mirel.com.au. We will respond within 24 hours at the latest.
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